Terms of Use

Keaiwllq™ is more than a checkout page. Our website is a digital space where visitors can explore botanical stationery, creative desk objects, paper goods, storage pieces, product photography, written ideas, and the visual world surrounding the brand.

These Terms of Use establish the rules for accessing and interacting with that website.

They are intentionally separate from our Terms and Conditions, which govern purchases, payments, shipping, returns, refunds, and other transaction matters.

Keaiwllq™ is owned and operated by Shenzhen Kejingzhi Technology Co., Ltd.

1. Using the Keaiwllq™ Website

You may use our website for lawful personal purposes such as:

• Browsing Keaiwllq™ collections

• Learning about products

• Reviewing product specifications

• Reading brand and care information

• Managing available customer features

• Contacting Customer Support

• Using the shopping and checkout functions made available through the site

Access to the website does not give a visitor ownership of the site, its content, brand identity, designs, photographs, illustrations, written materials, or technology.

By using the site, you agree not to interfere with its operation or use it in a way that violates applicable law or the rights of others.

2. Accounts and Customer Access

Certain website functions may allow or require a customer account.

If you create or use an account, you are responsible for providing reasonably accurate information and for maintaining the confidentiality of your login credentials.

You should not:

• Share credentials in a manner that creates an unreasonable security risk

• Attempt to access another person's account without authorization

• Create accounts using another person's identity without permission

• Use automated methods to create abusive or deceptive accounts

• Attempt to bypass authentication or security controls

If you believe an account or login credential has been compromised, contact us or use the available account-security functions as appropriate.

We may restrict access to an account when reasonably necessary to investigate security concerns, unauthorized activity, misuse, or violations of these Terms.

3. The Keaiwllq™ Creative Identity

The character of Keaiwllq™ is expressed through more than its name.

Our website may contain original or licensed elements such as:

• Keaiwllq™ branding and wordmarks

• Logos and floral brand elements

• Product names

• Collection names

• Product photography

• Illustrations and graphics

• Botanical compositions

• Packaging presentation

• Written product descriptions

• Editorial copy

• Layouts and visual arrangements

• Icons and design elements

• Videos or animations

• Other creative materials

These elements may be protected by trademark, copyright, design, unfair-competition, or other intellectual-property laws, as applicable.

The fact that content can be viewed through a public webpage does not mean it has been released for unrestricted commercial reuse.

4. Personal Viewing vs. Commercial Reuse

You may view and use our website in the ordinary way expected of a retail visitor.

You may also retain limited information for legitimate personal purposes where permitted by law and normal browser functionality.

Unless authorized by us or otherwise permitted by applicable law, you may not reproduce, republish, commercially distribute, sell, license, systematically download, or exploit substantial portions of Keaiwllq™ website content.

In particular, you may not take our product imagery, brand presentation, written descriptions, or other original creative material and present it in a way that falsely suggests that another store, product, or business is Keaiwllq™ or is authorized by us.

Nothing here is intended to restrict lawful uses that cannot legally be prohibited.

5. Trademark and Brand Presentation

The Keaiwllq™ name, its associated visual identity, and other source-identifying elements used on the website are part of the brand presentation of our products and services.

You may not use Keaiwllq™ branding in a misleading way that suggests sponsorship, affiliation, authorization, or endorsement where none exists.

You also may not create a confusing imitation of our storefront or use our brand identity to misdirect customers to another seller.

References to third-party trademarks appearing on the site remain the property of their respective owners.

6. Things You May Not Do on the Site

We want the website to remain useful and secure for genuine visitors.

You may not knowingly use it to:

• Conduct unlawful or fraudulent activity

• Submit false or misleading information for abusive purposes

• Impersonate another person or organization

• Attempt unauthorized access to accounts, servers, systems, or administrative functions

• Probe, scan, or test security controls without authorization

• Introduce malware, malicious code, or harmful files

• Interfere with normal website operation

• Overload infrastructure through abusive automated requests

• Circumvent reasonable technical restrictions

• Scrape or systematically extract substantial site content for unauthorized commercial exploitation

• Manipulate reviews, forms, promotional mechanisms, or customer features

• Use the site to infringe intellectual-property, privacy, or other legal rights

• Engage in conduct intended to deceive customers about the origin of Keaiwllq™ products or content

Reasonable use of ordinary search engines, browsers, accessibility technologies, and other legitimate tools is not prohibited merely because software is involved.

7. Content You Choose to Send Us

You may sometimes provide content to us when contacting Customer Support or using website functions—for example, a written message, photograph, or video showing a product issue.

You remain responsible for content you submit.

Please only provide material that you have the right to share and that is reasonably relevant to your request.

Do not send:

• Another person's private information without an appropriate reason or authorization

• Malicious files

• Unlawful material

• Complete payment-card numbers

• Card security codes

• Account passwords

• Other unnecessary sensitive credentials

When you provide photographs, videos, or other material for customer-service purposes, you authorize us to use that material as reasonably necessary to investigate and respond to the request.

We do not treat a private customer-service submission as automatic permission to use your personal material publicly in advertising.

8. Reviews or Public Contributions

If the website provides a feature for product reviews, comments, or other public contributions, you are responsible for what you submit.

Content should reflect a genuine experience or legitimate opinion and should not knowingly contain unlawful material, impersonation, malicious code, or content that infringes another person's rights.

Where legally permitted, we may moderate or remove content that violates these rules, is unrelated to the intended feature, contains spam, or creates a legitimate security or legal concern.

We do not promise to remove criticism simply because it is unfavorable.

9. Third-Party Services

Some parts of the Keaiwllq™ website depend on services provided by other organizations.

These can include, where actually enabled:

• Payment services

• E-commerce infrastructure

• Shipping or tracking tools

• Analytics technologies

• Advertising and measurement services

• Customer-service tools

• Embedded or linked external services

A third-party service may operate under its own terms and privacy practices.

Using Keaiwllq™ does not mean that we own or control every independent service linked from or integrated with the website.

For information about how personal information may be handled in connection with these services, please review our Privacy Policy and, where appropriate, the third party's own privacy information.

10. External Links

Our website may occasionally link to external resources that we believe are useful or necessary to provide information.

An external link does not automatically mean that Keaiwllq™ controls, endorses, or assumes responsibility for everything available on the destination website.

Third-party sites may change without our knowledge.

When you leave our website, the external provider's terms, policies, and security practices may apply to your interaction with that service.

11. Advertising and Measurement Technology

Keaiwllq™ may use advertising and measurement technology in connection with marketing activities, including services provided by AppLovin when those technologies are enabled.

These services may help us understand advertising interactions, attribution, campaign performance, and website activity.

The collection and handling of personal information associated with these technologies is addressed in our Privacy Policy, rather than duplicated in detail in these Terms of Use.

Advertising technology does not change the rules governing ordinary access to our website.

12. Website Availability

We aim to keep Keaiwllq™ accessible and functioning normally, but an online store cannot reasonably promise uninterrupted availability every minute of every day.

Access may occasionally be affected by:

• Maintenance

• Software updates

• Hosting or infrastructure problems

• Payment-provider outages

• Network interruptions

• Security events

• Third-party service disruptions

• Technical errors

• Events outside reasonable operational control

We may modify, maintain, repair, or temporarily restrict portions of the website when reasonably necessary.

A temporary technical interruption does not by itself change rights associated with an order that has already been validly placed.

13. Website Information

We make reasonable efforts to keep product and informational content useful and current.

However, typographical errors, outdated non-material information, display issues, or technical mistakes can occasionally occur.

Where we identify an error, we may correct the affected content.

Nothing in this section permits us to knowingly replace material purchase information with misleading information or to disregard a completed transaction merely because a correction would be commercially preferable.

Transaction-specific matters are governed by our Terms and Conditions and other applicable purchase policies.

14. Security

You must not attempt to compromise the security or integrity of the Keaiwllq™ website.

We may use reasonable technical and operational measures to detect, investigate, and respond to suspected security incidents or abusive activity.

No online system can be guaranteed to be completely immune from errors, outages, or unauthorized activity.

If you discover what appears to be a genuine security issue affecting our website, please contact us rather than attempting to exploit it.

15. Appropriate Limits of Responsibility

These Terms are intended to establish reasonable boundaries for use of the website, not to remove responsibilities that the law places on us.

To the extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control, misuse of the website by a visitor, unauthorized conduct by an unrelated third party, or independent third-party services that we do not control.

However, nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

These website-use limitations also do not replace our obligations concerning legitimate purchases, qualifying damaged or incorrect products, approved refunds, or other consumer rights described in our transaction policies.

16. Suspension of Misuse

We may restrict or suspend access to particular website functions when reasonably necessary because of:

• Fraud

• Unauthorized access

• Security threats

• Illegal activity

• Repeated abusive behavior

• Material violations of these Terms

Any action taken should be proportionate to the circumstances.

Where the issue concerns an existing legitimate purchase, restricting website access does not automatically eliminate transaction rights that the customer otherwise has under applicable law or our purchase policies.

17. Privacy

Our handling of personal information is governed by the Keaiwllq™ Privacy Policy.

That policy explains the categories of information that may be collected, why information may be used, how service providers may be involved, advertising and measurement practices, privacy choices, and how to contact us about a privacy request.

These Terms of Use govern conduct on the website; the Privacy Policy governs the relevant handling of personal information.

18. Relationship to Our Purchase Terms

These Terms of Use and our Terms and Conditions serve different purposes.

Terms of Use govern matters such as website access, accounts, intellectual property, visitor conduct, third-party services, content use, security, and site availability.

Terms and Conditions govern the commercial transaction, including products, ordering, prices, payment, processing, shipping, cancellations, returns, refunds, and transaction-related customer rights.

If your question concerns a purchase, the Terms and Conditions and the relevant transaction policy should be consulted.

If your question concerns how you may access or use the website itself, these Terms of Use are the primary reference.

19. Changes to These Terms of Use

The website and the technologies supporting it may evolve.

We may update these Terms of Use to reflect reasonable changes in site functionality, security practices, services, or applicable requirements.

The current version will be posted on this page together with its Last Updated date.

Changes to website-use terms will not be used to retroactively eliminate rights associated with an existing transaction where applicable law does not permit that result.

Website Questions

For questions concerning the Keaiwllq™ website or these Terms of Use, contact:

Keaiwllq™ Customer Support
Email: service@keaiwllq.com
Phone: +86 18466203678
Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)

Keaiwllq™ is owned and operated by Shenzhen Kejingzhi Technology Co., Ltd.

Business Address:
Room 303, Block B, No. 4003 Longgang Avenue (Longgang Section)
Nanlian Community, Longgang Subdistrict
Longgang District, Shenzhen City